Plant Identifier App - EarthID

Took the picture of a tree in the yard ten times and all I get is a failure message. The chat option under support will not even open. I ended up with the premium option eventhough I do not want it. Talk about being ripped off.

This App is a set-up to steal people's money. The make it work at first trial. But once you make payment it will not work again nor matter your try. It will continue to show try again, try again till thy Kingdom come. I have make payment for a month subscription, since then it can not identify even a plant. Please, my hard earned money should by refunded, please. Google who allowed them to use their platform for this dubious act should, please take notes, and compel them on this issue.

Unfortunately this app stops working and has to open again when taking a picture of a second plant. Not sure if it identifies plants accurately, it stopped working repeatedly.